Latest News

February 2021

PARISH COUNCIL MEETING AGENDA

The agenda for the next Parish Council Meeting on 1st March 2021 can be seen here



FURTHER INFORMATION FROM GBC REGARDING SUPPORT GRANTS FOR LOCAL BUSINESSES
19 February 2021

Five Support Grants Available for Local Businesses

New support grants are available for local businesses affected by the Coronavirus (Covid-19) pandemic – even those already receiving business rates relief.

We have distributed over £7,580,000 of government grants to support over 600 local businesses through the Coronavirus (Covid-19) pandemic since November, and over £30 million in total.
 
For full details, visit https://www.guildford.gov.uk/article/23827/Financial-Help-for-Business-during-Covid-19.

Businesses which received support grants for Lockdown 2 in November 2020 are being automatically contacted by us with details of grants to cover Lockdown 3 which began on 6 January – a new application is not needed. Further payments may also be available to cover beyond this initial 42-day lockdown period. We are currently awaiting further government guidance.

We currently have five grants available: Discretionary COVID Hardship Scheme for Business, Local Restrictions Support Grant (Closed), Local Restrictions Support Grant (Open), Local Restrictions Support Grant (Sector) and Christmas Support Payments.

Lead Councillor for Finance, Cllr Tim Anderson, says:

“We understand that many local businesses are facing ongoing and new financial difficulty due to the continued impact of the global pandemic. As a Local Authority, we are here to support all of our local businesses and provide as much help as we can. We have already distributed over £30 million in government grants and provided business rate relief to businesses in the retail, hospitality and leisure sectors.

“New grants to help businesses are being introduced regularly. All new schemes are published on our website. We would recommend that businesses bookmark this page. Our new Guildford Borough Council Discretionary Covid Hardship Scheme for Business will help businesses who may not have met the criteria to apply for grants before.”

Cllr Anderson continued: “We invite all businesses to get in touch as we may be able to help in other ways, including through our assistance to help businesses follow new licensing guidelines. We have also been working with the Community Foundation for Surrey’s Coronavirus Response Fund, as the Mayor of Guildford’s chosen charity for 2020-21, to match fund any donations to support local charities and voluntary organisations helping vulnerable, elderly and isolated members of the community. Businesses can also get information and support through the Enterprise M3 Growth Hub, at www.enterprisem3growthhub.co.uk/.

“Additional help may be available through the government’s Kickstart Scheme and new investment in ‘green’ jobs. The Department for Business, Energy & Industrial Strategy has recently published information on additional resources available to employers and employees, including support offered by the National Federation of Self Employed & Small Businesses, at www.gov.uk/guidance/coronavirus-support-for-business-from-outside-government.”

Applications for our new Discretionary Covid Hardship Scheme for Business, for companies which have lost revenue and have fixed business costs but have not been eligible for other grants, close at 6pm on Monday 22 February. This grant will be paid as a lump sum to cover the period from 5 November 2020 to 31 March 2021 and applies to businesses which do not qualify for the Local Restrictions Support Grants (Open or Closed) or Additional Restrictions Grant. This grant is not to support income or salaries and businesses need to demonstrate that their ability to meet business-related fixed costs is severely constrained by Covid restrictions meaning that turnover has been reduced by over 25%.

Local Restrictions Support Grants (Open and Closed) are available for businesses which have had to close due to government restrictions, or who have been able to remain open but are in the supply chain to the hospitality, leisure, travel, holiday, airline, cultural, arts and tourism sectors. These grants are calculated on the rateable value of the premises in three categories: £15,000 or under, £15,001 to £50,999, and £51,000 and over. Businesses must be ratepayers but can still be eligible if they have received 100% business rate relief.

Council Tax payers who operate a business from home in the supply chain to the hospitality, leisure, travel, holiday, airline, cultural, arts and tourism sectors are also eligible.

Businesses which are offering takeaway, click and collect or online delivery services will be counted as closed if their main business has had to close. Companies which have chosen to close but not been required to will not be eligible, along with those who have already received grant equal to the maximum levels of state aid, are in administration, are insolvent or where a striking-off notice has been made.

An additional one-off payment is available for recipients of Local Restrictions Support Grant (Closed) for the period from 5 January 2021, which will be processed at the same time as the grant. These payments are £4000 for properties with a rateable value of up to £15,000; £6000 for properties between £15,001 and £50,999; and £9000 for properties with a rateable value of £51,000 or more.

The Local Restrictions Support Grant (Sector) is available to nightclubs, dance halls, discotheques, sexual entertainment venues and hostess bars. We will contact businesses in these sectors who received payments during lockdown 2.

A Christmas Support Payment for wet-led pubs of £1000 is still available for pubs that derive less than 50% of their income from sales of food, to cover periods where authorities were in Tier 2 or Tier 3 on the 2 or 16 December.

 

 

THE 2021 CENSUS IS COMING – MAKE SURE YOU TAKE PART
18 February 2021

The census is coming. By taking part, you can help inform decisions on services that shape your community, such as healthcare, education and transport. It’s easy to do your bit, you’ll be sent a letter with an access code, then visit the secure website and enter your access code to get started. If you can, offer help to family and friends who need support to fill in the form. 

The census is a unique survey that happens every 10 years. It gives us a snapshot of all the people and households in England and Wales – the most detailed information we have about our society.  

It’s important that you fill in your census questionnaire. Without the information you share, it would be more difficult to understand your community’s needs and to plan and fund public services.  

In one way or another, your information touches the lives of every single person living in England and Wales, whether it’s through using census information to plan new schools, doctors’ surgeries or bike lanes.  

Because these things matter to us all, everyone needs to complete the census. Do not worry, government officials dealing with applications you’ve made or payments or services you receive cannot see it.  

The Office for National Statistics (ONS) runs the census in England and Wales and is independent from government. Your details are protected by law and information published is always anonymous.  

Census Day is Sunday 21 March 2021. You can fill yours in online as soon as you get your access code in the post. If your household circumstances change on Census Day, you can let the ONS know.  

Everyone should have the support they need to fill in the census. If you, or anyone you know, needs help, there’s a wide range of support services available.  

These include a contact centre that can give you help over the phone and guidance in a range of languages and accessible formats, including paper questionnaires and large print.  If you need help or have any questions, visit Census 2021. 

James Whiteman, Managing Director of Guildford Borough Council says: “Accurate data about our borough’s population is very important and affects the amount of money the council receives from central government. 

We will do what we can, within the constraints of the pandemic and COVID-19 restrictions, to help ensure that the 2021 Census is conducted safely and successfully across the Borough.

 

 

 

PROPOSED REDEVELOPMENT- NORTH STREET

The website below indicates initial details of the proposed development  

www.northstreetregeneration.co.uk

 

RECENT PLANNING APPLICATIONS AND DECISIONS

  1. Reference: 21/T/00041

Location:          The Burrow, 69, The Street, Puttenham,Guildford, GU3 1AT

Proposal:          T1 Conifer – removal/fell, T2 and T3 Damson and Beech tree – remove any branches overhanging into neighbouring property to a height of 3m, T4 – stump of old fruit tree – reduce to 1m (Puttenham Conservation Area).

Contact:            Tim Holman (Direct Line 01483 444946, Email tim.holman@guildford.gov.uk) planning enquiries@guildford.gov.uk

 

  1. Reference: 20/P/01726

Location:     9, Mundays Boro Road, Puttenham, Guildford, GU3 1A

A decision has been reached in respect of this application.

Both applications may be viewed online at:-

www.guildford.gov.uk/planning

Quote the relevant reference number.

 

SEE BELOW THE LATEST INFORMATION FROM GBC REGARDING GRANTS AVAILABLE FOR BOROUGH BUSINESSES:-
08 February 2021

More Money for Borough Businesses

Businesses in Guildford who have been unable to claim other grants could be eligible for money thanks to a new grant we are launching today.   

Our Discretionary Covid Hardship Scheme for Business is available to businesses which have suffered lost revenue and have fixed business costs but are not eligible for grants from the Local Restrictions Support Grant (LRSG) or Additional Restrictions Grant (ARG) schemes. You can find details of these schemes and check your eligibility for them by visiting https://www.guildford.gov.uk/article/23827/Business-rate-payers-help.  

Applications for this new Scheme open at 5.00pm today, Monday 8 February 2021 and close at 6.00pm on Monday 22 February 2021.   

Grants for the new Guildford Borough Council Discretionary Covid Hardship Scheme for Business will be paid as a single lump sum covering the period 5 November 2020 up to 31 March 2021 and are not retrospective (recognising that support was provided to some businesses earlier in the year).  

Businesses applying should not already qualify for support from the LRSG (Closed), LRSG (Open) or ARG (Discretionary Schemes).  

The Scheme is not to support income or salaries as the government has provided other schemes to cover these.  

Businesses need to demonstrate that their ability to meet business-related fixed costs is severely constrained by Covid restrictions. A wide variety of costs will be considered but we will need to see evidence of them. 

Businesses will also need to demonstrate that they have experienced a significant reduction in turnover during the period 5 November 2020 to 31 January 2021 in comparison with the same period in 2019/20. The reduction in turnover must not be less than 25%.  

A lower level of grant may be payable if only the turnover reduction can be demonstrated i.e. if fixed costs have reduced or are always low.  

Applicants will need to give references from their rate demand or council tax bill; an image of their bank account, showing account name, number and sort code; their company number, charity number and VAT registration number if applicable; and information on any funds received through state aid or a declaration that the level of funds received does not exceed the limits.  

Companies that are in administration, are insolvent or where a striking off notice has been made are not eligible for funding.  

Grant income received by a business is taxable and will need to be included as income in the business’s tax return.  

For successful applicants and depending on the volume of applications, grants will be paid in the range as highlighted below: 

  • Rateable Value (RV) </= £15,000 or if no RV and a micro business: a grant range between £3,000 and £6,500 
  • RV between £15,001 and £51,000 or if no RV and a small business: a grant range between £6,500 and £10,000 
  • RV between £51,001 and £250,000 or if no RV and a medium business: a grant range between £10,000 and £15,000  

 We welcome applications from qualifying businesses using this link: https://www.guildford.gov.uk/article/24072/Apply-for-discretionary-grant.    

Lead Councillor for Finance, Cllr Tim Anderson, says:  

“We understand that many local businesses are facing ongoing and new financial difficulty due to the continued impact of the global pandemic. As a Local Authority, we are here to support all of our local businesses and provide as much help as we can. We have already distributed over £23 million in government grants and provided business rate relief to businesses in the retail, hospitality and leisure sectors. 

“New grants to help businesses are being introduced regularly. All new schemes are published on our website at www.guildford.gov.uk/article/23827/Business-rate-payers-help. We would recommend that businesses bookmark this page.” Our new Guildford Borough Council Discretionary Covid Hardship Scheme for Business will help businesses who may not have met the criteria to apply for grants before.”  

Cllr Anderson continued: “We invite all businesses to get in touch as we may be able to help in other ways, including through our assistance to help businesses follow new licensing guidelines. We have also been working with the Community Foundation for Surrey’s Coronavirus Response Fund, as the Mayor of Guildford’s chosen charity for 2020-21, to match fund any donations to support local charities and voluntary organisations helping vulnerable, elderly and isolated members of the community. Businesses can also get information and support through the Enterprise M3 Growth Hub, at www.enterprisem3growthhub.co.uk

“Additional help may be available through the government’s Kickstart Scheme and new investment in ‘green’ jobs. The Department for Business, Energy & Industrial Strategy has also this week published information on additional resources available to employers and employees, including support offered by the National Federation of Self Employed & Small Businesses, at www.gov.uk/guidance/coronavirus-support-for-business-from-outside-government.”

  Other grants available include: 

  • Mandatory grants for rated businesses that the tier and lockdown legislation says have to close.
  • A discretionary scheme providing ongoing support to businesses in shared premises or in specific supply chains.
  • Self-isolation payments of £500 if you cannot work from home after being told to self-isolate by NHS Test and Trace, and you currently receive

     

January 2021

GBC ANNOUNCE MORE SUPPORT FOR BOROUGH BUSINESSES
27 January 2021

Local businesses which received support grants for Lockdown 2 in November 2020 will be automatically contacted by us with details of further grants to cover January’s Lockdown 3.

The grants are available to businesses which have had to close due to government restrictions or whose supply chain is affected by businesses which have had to close. However, a new application is not needed for the initial 42-day lockdown period which started on Tuesday 5 January. We are contacting everyone by email.

Those that have had to close at any point since 5 November 2020 but have not yet applied for a grant can do so at https://www.guildford.gov.uk/article/23827/Business-rate-payers-help with one application for each business premises, using the form appropriate to the business.

Lockdown 3 grants are based on the rateable value of a business’s premises, to cover an initial 42-day period from Tuesday 5 January: 
Rateable value up to £15,000 – a grant of £2,001 
Rateable value of £15,001 to £50,999 – a grant of £3,000 
Rateable value of £51,000 and over – a grant of £4,500 

A one-off payment for recipients of the Local Restrictions Support Grant (Closed) is also available for the same period:
Rateable value up to £15,000 – a grant of £4,000 
Rateable value of £15,001 to £50,999 – a grant of £6,000 
Rateable value of £51,000 and over – a grant of £9,000 

Businesses which continued to offer takeaway, click-and-collect or delivery services despite closure are also eligible for a Local Restrictions Support Grant (Closed). Businesses can apply for one grant for each of their qualifying premises. Companies which chose to close, but were not required to, will not be eligible, along with those which are in administration, insolvent or have received a striking-off notice. Businesses which have already received grant payments equal to the maximum levels of State aid allowed under the Covid-19 Temporary State Aid Framework will also not be eligible. 

Applicants will need to give references from their rate demand; an image of their bank account, showing account name, number and sort code; their company number, charity number and VAT registration number if applicable; and information on any funds received through state aid or a declaration that the level of funds received does not exceed the limits. 

A Christmas support payment of £1,000 is also available for wet-led pubs that derive less than 50% of their income from the sale of food. We have emailed all venues that we think are eligible. 

Local Restrictions Support Grant (Open) is available to cover the period 2-19 December for businesses which were not forced to close but supply the hospitality, leisure, travel, holiday, airline, cultural, arts and tourism sectors. 

A discretionary scheme is in place to help bed and breakfast businesses which pay Council Tax, and businesses which do not have a rateable value but have high business-related property costs, such as rent or service charges.  The scheme can also help businesses in shared premises where they have had to close, and businesses that supply the hospitality, leisure, travel, holiday, airline, cultural, arts and tourism sectors.

Businesses which are not the ratepayer at their premises should supply details of the ratepayer, proof of rent and service charges, and the proportion of the shared premises that they occupy. If a premises has no rateable value, businesses should also provide proof of rent and service charges. Bed and Breakfast owners need to provide their Council Tax bill. Where the business is part of the supply chain to the hospitality, leisure, travel, holiday, airline, cultural, arts and tourism sectors, an explanation of this supply chain and how the business has been affected is required.

Companies that are in administration, are insolvent or where a striking off notice has been made are not eligible for funding. 

Grant income received by a business is taxable, and will need to be included as income in the business’s tax return. 

Lead Councillor for Economy, Cllr John Redpath says: 
“We understand that many local businesses are facing ongoing and new financial difficulty due to the continued impact of the global pandemic. As a Local Authority, we are here to support all of our local businesses and provide as much help as we can. We have already distributed over £23 million in government grants and provided business rate relief to businesses in the retail, hospitality and leisure sectors. 

“New grants to help businesses are being introduced regularly. All new schemes are published on our website at www.guildford.gov.uk/article/23827/Business-rate-payers-help. We would recommend that businesses bookmark this page.” 

Cllr Redpath continued: “We invite all businesses to get in touch as we may be able to help in other ways, including through our assistance to help businesses follow new licensing guidelines. We have also been working with the Community Foundation for Surrey’s Coronavirus Response Fund, as the Mayor of Guildford’s chosen charity for 2020-21, to match fund any donations to support local charities and voluntary organisations helping vulnerable, elderly and isolated members of the community. Businesses can also get information and support through the Enterprise M3 Growth Hub, at www.enterprisem3growthhub.co.uk

“Additional help may be available through the government’s Kickstart Scheme and new investment in ‘green’ jobs. The Department for Business, Energy & Industrial Strategy has also this week published information on additional resources available to employers and employees, including support offered by the National Federation of Self Employed & Small Businesses, at www.gov.uk/guidance/coronavirus-support-for-business-from-outside-government.”

Steve Gibbs, Policy Officer (Communications) steve.gibbs@guildford.gov.uk
More at guildford.gov.uk/newsandinformationreleases and follow us @guildfordBC 

 

 

LATEST VACCINE INFORMATION FROM GUILDFORD BOROUGH COUNCIL
14 January 2021

Leaders Statement: Coronavirus (Covid-19) Vaccination Programme

Cllr Joss Bigmore, Leader of the Council says:

“Thank you all for continuing to play your part in following the government guidance this lockdown. Surrey has one of the highest infection rates in the country since the new strain of the virus. We know it is difficult, we understand how challenging it is but we must work together, please stay home. We have hope in the form of the Coronavirus (Covid-19) vaccine and I know that many of our residents have questions about the vaccination programme. We have liaised with our colleagues from Surrey Heartlands Clinical Commissioning Group (CCG) and Surrey County Council and I hope the following information is helpful.

“The NHS will get in touch with you when they have vaccines available. Please don’t call your GP surgery to enquire about vaccines as this may block their phonelines and prevent patients who are ill getting in touch with their doctors. The NHS is working as quickly as possible to vaccinate everyone who is a priority, if you have not been contacted yet, you will be very soon. Please attend your booked appointment and wear a face covering. It is important that you do not arrive too early for your appointment to help maintain social distancing.

“Details of where you can park near your vaccination centre will be included on the letter or message you receive from the NHS. As a member of the British Parking Association (BPA) we are currently supporting the NHS by providing parking spaces for their staff and patients receiving the vaccination at G Live. The spaces provided and the vaccination programme are managed by the NHS. Critical key workers can park in council car parks for free while they carry out related duties through the government’s free council car parking scheme. Passes need to be clearly displayed and are available through NHS Trusts, Local Authorities and the Royal Voluntary Service. More information on health, care and volunteer workers parking passes and concessions can be found here

“Due to staff being redeployed to help with the vaccination programme and deliver food parcels, we are unable to provide parking assistance for smaller vaccination sites which are spread out across the town. We are following government and BPA guidance and parking services are operating as normal. If for any reason a resident receives a Penalty Charge Notice (PCN) when visiting a vaccination centre, they should get in touch and show us the letter from the NHS, it will be cancelled provided that they have parked considerately, safely and responsibly.

“The barrier on Guildford High Street has been opened until further notice to help with access during the COVID vaccination programme, as the Superdrug store is one of the main vaccination centres in Guildford as a local pharmacy (again NHS will contact directly for appointments). However, the waiting restriction zones will still apply.

“More information and advice on the vaccine can be found here

“Please keep an eye on trusted sources such as our corporate channels and the NHS and government websites for updated guidance

 

G LIVE OPENS FOR FIRST PHASE OF VACCINATION PROGRAMME
12 January 2021

Our G Live entertainment venue in the town centre will be used as a GP-led local vaccination service from Tuesday 12 January as part of the government’s Coronavirus (Covid-19) vaccination programme. 

GP practices are working together in clusters of practices (known as Primary Care Networks) to provide vaccination services for their patients from local community settings (rather than individual surgeries), which means they are able to provide more space and easier access for larger numbers of people. 

The venue on London Road in Guildford starts vaccinating today as part of the GP primary care networks phase to immunise vulnerable groups. Later in March it hopes to vaccinate more than 8,500 people per week as part of the country’s mass vaccination programme. 

Leader of the Council, Cllr Joss Bigmore says: 
“This is fantastic news and gives us more light at the end of the tunnel. I am proud that Guildford is again able to play a major role in helping the whole county, and G Live is once more at the heart of our community after being closed for much of the last 10 months. Thank you to HQ Theatre Group and venue staff for supporting this and working hard to prepare. We must continue to stay at home, but the mass vaccination programme gives us hope, and this first phase will allow us to immunise more of our most vulnerable residents as we work towards the lifting of lockdown restrictions. 

“We continue to work closely with colleagues in the NHS and other emergency services as part of the Local Resilience Forum. We have worked as one throughout this pandemic, in the same way as our whole community have come together to show amazing spirit. Thank you for your continued help and support – we will get through this together.” 

Derek Aldridge, Venue Director at G Live says: 
“We’re very pleased to be able to support the rollout of the vaccinations in this way. Covid-19 has had a devastating impact on the whole country, including in Guildford, and it’s heartening to think that we can be a small part of the solution. This important work is vital to the recovery of our community. The speed at which the NHS has worked with us to prepare the venue has been superb and I’d pay testament to their expertise.” 

NHS Surrey Heartlands Clinical Commissioning Group said: 
“The G Live site will complement the other vaccination hubs already in operation across the Surrey Heartlands area. This additional location will enable local GP Networks to vaccinate more people, at scale, by using a larger venue. We are asking people to help the local NHS:

  • please don’t contact your GP practices, the wider NHS or any of the community venues that hosting clinics to seek a vaccine – we will contact you
  • when we do contact you, please attend your booked appointments (unless you are unwell)
  • and please continue to follow all the rules to control the virus and save lives”.

Residents will be contacted directly by their GP for their appointments. If you are attending G Live for your vaccination please enter by the side door (to the right of the main front doors) by the Bellerby Studio.  

NHS staff will be giving the vaccine to those contacted to schedule an appointment as part of the early-stage rollout of the vaccination programme which hopes to vaccinate all UK residents aged over 70 by mid-February. 

G Live is the second borough-owned building to play its part in the pandemic after Spectrum Leisure Centre re-opened as a distribution centre for providing food and medicine to Surrey’s vulnerable communities during the first lockdown.

For more on PCN vaccination programme: 

https://www.england.nhs.uk/coronavirus/covid-19-vaccination-programme/primary-care-guidance/

 

TRADING STANDARD ALERTS

Don’t let the cold (callers) in your home this winter

Doorstep scams increase during the winter periods, with over a third of all reported incidents occurring during the months of January to March. This is due to bogus callers and rogue traders taking advantage of our need for a safe, warm and dry home during the bad weather.

When rain, sleet or snow sets in it can be difficult, especially for vulnerable residents, to check their property is in good order. So, when they are told by an individual posing as a legitimate tradesman that they have a tile missing, or that their chimney is in danger of falling down they struggle to argue and feel compelled to have the work done.

Due to the pandemic lockdowns and national restrictions, more of us are at home, available for when a bogus caller knocks at the door.

Read more here

 

Surrey schools scammed by subscription traps

Several Surrey schools have been scammed by subscription traps locking them into costly repeat payments after appearing ‘free’.

Buckinghamshire and Surrey Trading Standards are warning residents, business and other organisations not to fall victim to online subscription traps after the schools lost out on over several hundred pounds each.

Subscription traps take place when you sign up online or on the phone for ‘free’ trials of products or services. Once the trial period is over you discover you have actually signed up to a subscription and are locked into costly repeat payments.

Read more here

 

Fake NHS COVID-19 vaccine text 

A dangerous fake NHS text has been circulating, telling people they’re eligible to apply for the COVID-19 vaccine. 

The URL takes you through to an extremely convincing fake NHS website that asks for your personal information, including your bank/card details in order to ‘check your identity’.

Read more here


Scam COVID survey

The survey asks residents to provide details of how they have coped with the COVID-19 Pandemic. Participants are requested to provide their personal details. It was alleged the survey was authorised and sanctioned by a local authority, lending it an air of authenticity. This survey has been shared via Twitter.
 
In the case we were made aware of, the resident was duped by the apparently legitimate survey and provided their personal details, i.e. name, address, DOB and National Insurance number. The resident was advised they would be paid £25 for taking part in the survey. Fortunately, in this instance they declined the offer of payment, otherwise it is likely the fraudsters would have obtained their personal bank details.


Fake vaccination phone calls

National reports have been received of elderly residents getting a phone call to advise that their vaccination would be carried out at their home, and that the caller required their name, address and financial details to pay for the vaccine.

Other reports relate to a recorded voice message on the telephone. In each case the recipient is required to press 1 when receiving the call. They are then asked to give personal information, as well as financial details to book their vaccination. 

If you or someone you know receives large amounts of unsolicited phone calls and susceptible to being scammed, we may be able to supply a free call blocker. Email Trading Standards to find out more.

Warning over texts offering fake ‘third lockdown’ HMRC grant

A wave of scam text messages are being received across the UK, potentially duping people into giving up their card details in order to claim a non-existent government grant.

The scam has been quickly designed to take advantage of confusion following the recent announcement of another national lockdown due to the coronavirus pandemic.

HMRC will never offer a tax refund by text, email or phone. One way to check whether you are due a rebate is to log into your Personal Tax Account

Read more here

Homebuyers warned of scams as end of stamp duty holiday looms

Homebuyers have been warned to take steps to avoid being scammed during their purchase and after they move, with criminals targeting large sums of money, including house deposits.

The looming end of the stamp duty holiday has fuelled a boom in the property market as people attempt to secure a new home without having to pay tax.

But UK Finance, the organisation representing financial firms, said buyers were in danger of being manipulated by fraudsters into paying money into the wrong account.

The Guardian has covered several cases of emails from solicitors being intercepted and replaced by new messages containing payment details for fraudsters’ accounts, including one where a homebuyer was tricked into sending more than £300,000 to criminals.

 

RECENT PLANNING APPLICATIONS FOR PUTTENHAM

  1. Reference: 20/P/02242

Location:   Manor House Cottage, Hook Lane, Puttenham, Guildford,GU3 1AN

Proposal: Detached car barn with habitable accommodation in loft space above, including 2 dormers.

  1. Reference: 21/T/00005

Location: Cherry Cottage, 93 The Street, Puttenham, GU3 1AT

Proposal: Magnolia – prune to approx. 4-5m height and 4m spread

Puttenham Conservation area.

Both these applications can be viewed online using the link below and quoting the relevant reference number.

www.guildford.gov.uk/planning

 

CORONAVIRUS CASES ARE RISING RAPIDLY ACROSS THE COUNTRY. FIND OUT WHAT YOU CAN AND CANNOT DO.

Published 4 January 2021
Last updated 4 January 2021 — see all updates here
From: Cabinet Office

Guidance

National lockdown: Stay at Home

Applies to: England

https://www.gov.uk/guidance/national-lockdown-stay-at-home

 

December 2020

AN EMAIL FROM JILL TAYLOR’S SON TO MIKE BLUNDELL JONES BUT RELEVANT TO THE WHOLE OF PUTTENHAM!

I don’t quite know who to write to, but as chairman of the Parish Council. I guess it is you!

I am one of Jill Taylor’s son’s and together with my brother Julian and our families overseas, I would like to express our huge gratitude to all the people of Puttenham who made our mother’s 100th Birthday such a joyful and memorable event for her.

I moved from Australia and now live in Germany while Julian is in Canada, so neither of us have been able to get safely over to the UK since December 2019. It has been a sad time for us all and although daily calls to her help, it is not the same as being there in person. It has been a very tough time for her. The way the community has rallied around and cared for Jill has been a lifesaver for all of us.

I would be most grateful if you could convey our thanks to everyone involved.

With very best wishes to everyone for the festive season.

Giles Taylor

 

CHRISTMAS AND NEW YEAR BIN COLLECTION CHANGES

Bin collection days will change over the Christmas and New Year period but a full service of rubbish and recycling collections will continue over the festive season. Although there will be no garden waste collections between the 29th December and the 9th January, crews will still be out collecting your Christmas waste.

Our waste collection teams have worked hard to maintain normal services during the Coronavirus pandemic and, although we have had to change crew sizes to meet social distancing guidelines, they have collected 20% more waste than pre-pandemic levels.  New ways of working have been introduced to prioritise safety including providing gloves, hand sanitiser, wipes and masks as well as keeping crews in ‘bubbles’ to minimise contact with their colleagues.

The table below shows the changes to collection days over Christmas and New Year. More information can be found on our website here:
https://www.guildford.gov.uk/Christmasbincollectiontimes


USUAL COLLECTION DAY
now
CHANGED COLLECTION DAY

Friday                             
25th December
now
Monday
28th December

Monday
28th December
now
Tuesday
29th December

Tuesday
29th December
now
Wednesday
30th December

Wednesday
30th December
now
Thursday
31st December

Thursday
31st December
now
Saturday
2nd January

Friday
1st January
now
Monday
4th January

Monday
4th January
now
Tuesday
5th January

Tuesday
5th January
now
Wednesday
6th January

Wednesday
6th January
now
Thursday
7th January

Thursday
7th January
now
Friday
8th January

Friday
8th January
now
Saturday
9th January

Then back to your normal collection days.

 

HAVE YOUR SAY ON HOW GUILDFORD BOROUGH COUNCIL’S SURVEY ON THEIR FUTURE ALLOCATION OF FUNDS AND SPENDING PRIORITIES

RESIDENTS ASKED FOR THEIR PRIORITIES

The Executive has agreed to move ahead with a financial strategy to continue to save costs to ensure we carry on meeting the needs of our borough while operating within our predicted 2021-22 budget shortfall of around £2m, which will rise to £4.4m in four years. Part of the strategy is asking our residents to have their say and let us know what their priorities are for our spending. An independent company is carrying out this work, which started this week, and involves a citizen panel (large representative group of residents of around 1200 being telephoned) and an online survey on our website – https://www.guildford.gov.uk/budgetconsultation. It will run until January. Results will be reported to the Executive in the New Year.

Let me know if you need anything more to help promote the survey, otherwise I look forward to sharing the result with you in January.

Well done on all your efforts in this extraordinary year and wishing you all a Merry Christmas!

Thanks Steve

 

GBC SCAM ALERTS AND AVIAN FLU ADVICE

AVIAN FLU

From 14th December 2020, whether you keep just a few birds or thousands, you will be legally required to keep your birds indoors or take appropriate steps to keep them separate from wild birds.

Public health advice is that the risk to human health from bird flu is very low.

Food standards bodies advise that avian flu poses a very low food safety risk for UK consumers and does not affect the consumption of poultry products or eggs.

SCAM ALERTS

DPD
There are reports of fake DPD emails suggesting people have missed a delivery.
All emails have a link which asks for personal details to arrange a new time for delivery. Some also request financial details to take payment for redelivery.
DO NOT CLICK ON THE LINK.

If you receive an unexpected email, check the sender’s address and look for minor details such as an extra letter, number or full stop.

ROYAL MAIL
There is an email asking people to pay £1.99 for an undelivered item of mail. This is a scam to access your bank account details.

TELEPHONE
There is a telephone scam whereby attackers imitate company representatives , often from finance, HR, IT or legal departments and try to trick people into sharing account credentials or banking information.

HMRC SELF-ASSESSMENT TAX RETURN
If you need to fill in one of these be wary of cyber criminals claiming to be from HMRC with fake emails or texts. Some even offer their services to help with the application for a fee

 

GUILDFORD BOROUGH COUNCIL

BUDGET CONSULTATION: WHERE SHOULD WE PRIORITISE OUR SPENDING?

We are asking residents to have their say on where we should prioritise our spending after medium-term budget plans considered by the Executive last week predicted a shortfall of £2 million next year, rising to a total £4.4 million in the next four years.

We would like to know where our residents think we should save money and where we should prioritise spending. The survey will run until January and will show us which services are most important to them and which are
not as important.

Our online survey is available here:
https://www.guildford.gov.uk/budgetconsultation and in addition we are running a telephone survey of approximately 1100 residents.

 

YOUR LATEST NEWS FROM SOUTH EAST WATER 💧

PROTECTING VULNERABLE CUSTOMERS

With winter fast approaching, we’re urging vulnerable customers across our region to make sure they’re signed up to our Priority Services Register.

Vulnerable customers can include those who are chronically or seriously ill, have a disability, using dialysis, over the age of 65, hearing/sight/speech impaired or are unable to speak English.

We want to reach out to these people and others so we can adapt our service to them.

The free and vital service ensures we’re aware of our customers’ needs in the event of a water-related incident. We can also offer special tariffs for those in need of financial support.

We would really appreciate if you, as a valued stakeholder, could spread the message by sharing the link below.

https://southeastwater.us17.list-manage.com/track/click?u=e1f244c42462bcea5fa96aead&id=40d46e8e29&e=982105197e

 

NORMANDY COMMUNITY SHOP AND CAFE PROJECT NEEDS SUPPORT

I while ago I got in touch to explain how in Normandy we were hoping to build and open a Community run and Community Owned Shop and Cafe which willl benefit both our residents and those who visits or pass through Normandy.

I am pleased to report that Guildford Borough Council have approved Planning Permission and we are now pushing ahead with our fundraising and search for Grants.

As I am sure many of our neighbouring villages will also have residents who will benefit from our Shop and Cafe can I ask you to share this request for support with your residents via your social media and email lists. It would be much appreciated.

There are two ways in which people can currently support us, by pledging to buy Community Shares or by registering your support on the Surrey Your Fund Scheme.

Pledges at www.normandyshop.co.uk/pledging
Your Fund Support at www.tinyurl.com/Normandyshop

Any support would be very gratefully received

Gary Phillips
Vice Chairman
Normandy Community Shop and Cafe Limited
Email – gary.phillips@normandyshop.co.uk
Mobile – 07984 045575

 

November 2020

PARK FOR LESS THIS CHRISTMAS

Residents, shoppers and those working in the town centre will be able to park their cars for less over the Christmas and New Year period as part of an initiative to encourage everyone to stay longer when visiting the town.

Subject to government restrictions on the re-opening of shops and hospitality venues, reduced flat-rate prices of £3 for up to three hours and £6 for up to six hours will be available from Friday 18 December, applying Monday to Saturday. These prices will be available at the Bedford Road, York Road and Castle multi-storey car parks as well as G-Live, Millbrook and Tunsgate car parks. Stays of over six hours will cost £12.

The Park and Ride car parks at the Spectrum Leisure Centre, Artington and Merrow will continue to be the cheapest option for all but the shortest of stays, with prices starting at just £1.90 per person per day. Up to two children under 16 may travel free with each fare paying adult, making a family visit to the town even better value.

Lead Councillor for Environment and Parking, Cllr James Steel says:

“We hope that these new rates will encourage more people to visit Guildford and to stay longer in the lead-up to Christmas and throughout the holiday period, as we increase our support for local businesses at their busiest time of the year. Guildford is already one of the top shopping destinations in the South-East, and we hope that this offer will attract even more people from neighbouring towns to enjoy the full range of retail and hospitality options available in Guildford.”

A price rise of 10p per hour, to £1.60, has been provisionally agreed for Mary Road, Bedford Road Surface, Commercial Road 2 and Old Police Station car parks, to take effect from April 2021. Due to the Coronavirus pandemic, this decision will be reviewed in January.

Leapale Road car park will be re-designated as a short stay car park, with the pricing changed to match other short stay car parks in the town centre. As part of a report to the Guildford Joint Committee, a collaboration between Guildford Borough and Surrey County Councillors, plans are also in place to introduce Pay by Phone technology at more on-street parking locations, along with a review of current on-street Pay and Display machines. The Surrey County Council Parking & Air Quality Working group have identified car parks which will most benefit from Pay by Phone options. Consideration will also be given to increasing the Pay and Display spaces in the town centre from a 30-minute maximum stay to one-hour.

As part of our commitment to using local renewable energy sources, solar electricity panels will be installed on the roof of the Farnham Road multi-storey car park to power the car park lighting and provide energy for the national grid. Costing approximately £70,000, the initiative is funded by Salix Finance, who provide government funding to public sector projects to improve energy efficiency, reduce carbon emissions and lower energy bills.

Cllr Steel continued: “I am excited by the new and innovative ways in which we will be tackling both pricing for car parking and the climate emergency. As well as the solar panels we are installing new electric vehicle charging points across the borough.

“Cash payment will continue to be available but providing more ways to pay for our on-street spaces, and making it easier to extend your stay, helps our visitors, particularly at a time when fewer people are carrying cash. Our ethos remains ‘drive to and not through’ Guildford, by increasing use of both car parks on the edge of the town centre and our Park and Ride sites, particularly for commuters.”

A number of streets will have their parking restrictions reviewed in the near future: Agraria Road, Boxgrove Park, Bowers Lane, Mountside, Chester Close Ash, South Hill and Shawfield Road, as well as the disabled parking bay on Manor Road.

 

JILL TAYLOR – PUTTENHAM’S VERY OWN CENTENARIAN

Finally, during these difficult times, Puttenham has something truly remarkable to celebrate. On the 25th November Jill Taylor, a well known Puttenham resident who lives in the heart of the village, will reach the incredible milestone of her 100th birthday. Few people on meeting Jill would ever imagine her to be this great age as she is so fit, elegant and full of life. She is a true inspiration to us all!

The current restrictions have, of course, forced a postponement of her plans to celebrate her birthdaywith family and friends on the day. However, this should not detract from the occasion itself nor should it prevent all who know her, and the whole village, from wishing her an incredibly happy birthday!

In the meantime, The Parish Council, on behalf of the local community, salute you Jill and wish you a very Happy Birthday with the hope and anticipation of many more to come!

 

RECENT PLANNING  APPLICATION

Reference: 20/P/00718

Location: Telephone Exchange, The Heath, Puttenham, Guildford, GU3 1AL

Proposal: Proposed erection of a two storey detached dwelling following demolition of buildings A and B.

Contact : Carolyn Preskett (Direct Line , Email carolyn.preskett@guildford.gov.uk)

planningenquiries@guildford.gov.uk

If you have any comments on this application or wish to view the plans, follow the link to Guildford B.C. quoting 20/P/00718

https://www.guildford.gov.uk/article/16821/Search-and-comment-on-a-planning-application

 

COMMUNITY FUND  (Your Fund) 

We have received information from Surrey County Council regarding the Community Fund  (Your Fund).

The focus initially will be on stimulating interest and getting people talking – members, local community, neighbours. Surrey County Council have supplied some useful communication tools for use which are attached, they include:

        * Key messages & suggested social media messages
        * Graphics to use on social media and webpages
        * FAQs
        * Posters to use in your local area as you see fit

Fund applications will open in the new year.

Link to website:

http://www.surreycc.gov.uk/yourfund

There is also a dedicated email address for any operational queries:

yourfund@surreycc.gov.uk

Note from Mike Blundell Jones. Chairman of the Parish Council.

The £100m Fund from Surrey County Council is here to deliver local community projects and they are asking us to THINK BIG and get in touch with our suggestions.  Please help Puttenham in our quest to gain extra funds by going to the SCC website with your suggestions:

Some of you will have already seen Matt’s post and offered your suggestions.  However, the next big project for Puttenham, after the Outdoor Gym,  is to resurface the car park by the side of the skate park .So, could we please ask you  to go to the website and help our cause by requesting money for this project.  This would enable us to make it a full tarmacked parking area  (which is very expensive but very beneficial!)  The benefits are relief on parking in The Street, and School Lane and unless we vote for this project it is unlikely that PPC will be able to upgrade it to this level, i.e. tarmacing.   So, please, take a look and make your requests as soon as possible.

 

CORONAVIRUS – INFORMATION AND ADVICE. From Surrey C.C.

https://www.surreycc.gov.uk/people-and-community/emergency-planning-and-community-safety/coronavirus

 

LEAVE A MESSAGE FOR LOVED ONES ON OUR MEMORIAL CHRISTMAS TREES

Guildford Crematorium invites families to write a message in memory of loved ones to be placed on their memorial Christmas trees from Wednesday 2 December.

The trees and message tags will be located in the Remembrance Court next to the Book of Remembrance and the Flower Room at the newly built Crematorium. Families are warmly invited to visit the Remembrance Court to write a tag in person. Alternatively, if you are unable to visit, messages can be submitted online below or posted on a small card to Guildford Crematorium, New Pond Road, Godalming, Surrey GU7 3DB.

GBC Lead Councillor for the Environment, Cllr James Steel says: “The last few months have been an extremely challenging time for many of our residents, and those in neighbouring boroughs who have lost family members and friends during the Coronavirus (Covid-19) pandemic. We hope that the memorial trees will allow our residents to share some happy memories of their loved ones this Christmas.”

https://www.guildford.gov.uk/crematoriumandcemeteries

 

October 2020

Remembrance Sunday

As a result of the new lockdown regulations, there will be no church service in the churchyard.  However, the wreath laying at the war memorial is still on and a short service will start at 10.55 a.m.

Surrey County Council are advising residents not to visit at  this time on Sunday 8th November and Wednesday 11th november to avoid large groups gathering.and encourage all residents to take part in the two minute silence on their doorstep, or inside their homes, as a mark of remembrance at 11 a..m. on both those days should they wish to do so.   A national service will be televised as well as local services (held by both councils and places of worship) streamed online.
 
If you are one of those people laying either a wreath or a cross, we must ask you to adhere to social distancing and remain in your family bubbles.

 

Consultation on admission arrangements for Surrey’s community and voluntary controlled schools for 2022

Surrey County Council is consulting on:

  • proposed changes to admission arrangements for the majority of community and voluntary controlled schools for September 2022
  • Surrey’s relevant area – this is the geographical area within which schools must consult on their admission arrangements.

Full details of the consultation and the changes being proposed are available at www.surreysays.co.uk  

Why we are consulting
We have a statutory duty to consult on admission arrangements if we intend to make a change.

The changes being proposed are as follows:
1. The majority of community and voluntary controlled schools – Removal of use of ‘nearest school’ as a criterion within the admission arrangements
2. Beauclerc Infant School – introduction of a sibling link with Chennestone Primary School
3. Horley Infant School – introduction of a reciprocal sibling link with Yattendon School
4. Onslow Infant School – reduction in published admission number for Reception from 90 to 60

How can I respond to the consultation?
The consultation on the admission arrangements for community and voluntary controlled schools and the proposed changes will run until Tuesday 1 December 2020. If you would like to take part please complete an online response form at www.surreysays.co.uk/csf/copy-of-copy-of-consultation-on-proposed-changes-t/ (www.surreysays.co.uk). Alternatively, if you would prefer to respond on a paper form, please telephone the Surrey Schools and Childcare Service on 0300 200 1004 to request a copy. Please note that only response forms which are fully completed with the respondent’s name and address will be accepted.

What happens next?
After the closing date, responses will be collated and presented to the County Council’s decision-making Cabinet on 26 January 2021. It will decide whether to proceed with the proposed changes as well as determining the admission arrangements for all community and voluntary controlled schools for which no changes are proposed. Cabinet’s decision will then need to be ratified by the full County Council on 9 February 2021. Once determined the final admission arrangements for all community and voluntary controlled schools for 2021 will be placed on Surrey’s website at www.surreycc.gov.uk/admissions

 

NEW LICENSING APPLICATION

Date received. 13/10/2020

Premises Address
Kalm Kitchen
Unit 5 Lascombe Estate
Highfield Lane
Puttenham
GU3 1BB

REPRESENTATION DATE 10/11/2020

Type of application (new/variation/review/minor variation)

New

Brief description of application

Converted warehouse. Kitchen and Tasting Room with an additional meeting space. Intention to have the ability to sell alcohol alongside cooked meals to a group of up to 6 people. Alcohol will only be consumed in the tasting room on the premises. Sale of alcohol only on a Thursday, Friday and Saturday

Licensing Team
Regulatory Services

Please make any comments to Guildford B. C. by ink below.

http://www.guildford.gov.uk/la03applications

 

NEW INFILL PLANNING APPLICATION

Application Number: 20/P/01726
App type: Full Application
Parish: Puttenham
Ward: The Pilgrims

Case Officer: Charlotte McSharry
Direct Line: 01483 444651
Stat. consultation Start Date: 13/10/2020

Decision Level: DEL

Grid Ref: 492484 147771

Location: 9 Mundays Boro Road, Puttenham, Guildford, GU3 1AZ

Agent
HomeZone, 27 The Avenue, Liphook, GU30 7QD

Proposal: Erection of a new three bedroom detached dwelling and associated access and parking.

Please make any comments to Guildford B. C. by using the Application number.

 

SAVE MONEY ON ENERGY BILLS WITH GREEN JUMP SURREY

Residents can save money on their energy bills with a new ‘Green Jump Surrey’ grant.

The Green Homes Grant, provided by central government and Surrey County Council, gives eligible owner-occupied households up to £10,000 to improve the energy efficiency of their homes. Work which can be funded by a Green Jump Surrey grant includes loft, solid wall, cavity wall, underfloor and park home insulation, draught proofing, LED lighting, air source heat pumps and solar hot water systems. Boiler replacements, double glazing, external doors or solar panels cannot be funded.

Private and social housing landlords can receive up to £5,000 to cover two-thirds of the cost of installing solid wall insulation.

If you are living in a hard-to-heat home, which has an Energy Performance Certificate rating of E, F or G, and are either in receipt of a means tested benefit or have a total pre-tax annual household income of less than £30,000, you could be eligible for funding to cover the entire cost of the work. You can check your eligibility by calling 0800 783 2503 or visiting http://www.actionsurrey.org/enquiries

 

UPDATE ON DISABLED PARKING BAYS IN THE TOWN CENTRE

Cllr Julia McShane, Lead Councillor for the Community, says:

“After listening to residents’, we have now decided to remove all temporary barriers blocking disabled parking spaces on the High Street.

“Earlier this year, we worked with our Business Improvement District, Experience Guildford and our own partners to ensure the town centre reopened safely. We followed government guidelines and introduced wider pavements with temporary pedestrian barriers to create more space for visitors to socially distance. This meant closing a number of parking bays including some disability parking spaces.

“To make sure the town is accessible to those with disabilities, we offer blue badge holders a number of parking benefits, which were in place throughout lockdown and remain available.

Cllr McShane explained: “These benefits are:

* Parking on any double or single yellow line for up to three hours (unless there are loading restrictions).
* Parking in any on-street pay and display bay, resident or dual-use bay for free and with no time limits.
* In addition to the dedicated disabled bays in our pay and display car parks, disabled badge holders can park in any space for an unlimited time free of charge.

“Guildford is an inclusive and accessible borough and we are here to help. You can find more information about the location of disabled spaces and on-street parking here: http://www.guildford.gov.uk/article/16810/Disabled-parking- [3].

 

Jun 2020

Puttenham Parish Council are delighted to inform everyone that, with the support of the PPC and assistance from your County Councillor, Matt Furniss, The Good Intent has now received a Government Grant. 
 
This means that Dani and George will be able to reopen on 4th July as per Government guidelines with the confidence to take the business forward. 
 
The Parish Council now asks you all to please support this hardworking and ambitious young couple by giving them your custom and visiting The Good Intent pub as soon and as often as possible following opening on 4th July!
 

Message from Puttenham Parish Council:  As so many of you know the tennis court has now been cleaned, treated, repainted and new lines painted which all comes at a great cost.  It is absolutely brilliant to see so many of you making good use of it and we welcome all the new members who have signed up and paid, together with returning old members.  However, there are still a few people who are playing who have not signed up and paid a subscription so we would be grateful if you could do so immediately by contacting Will Yule on willyule@gmail.com.  In order to preserve the court’s surface please make sure appropriate footwear is worn at all times.  Finally, the court is for tennis only so please don’t be tempted to take skateboards, bikes, etc. onto the court!

Many thanks for your co-operation in keeping this facility in pristine condition.
Mike Blundell Jones
 
 

May 2020

COVID-19 Statement

Skateboard GB & Skateboard England have released the following statement regarding the Prime Minister’s announcement of 10 May.

The UK Government has announced that some outdoor sporting and recreation activities will be able to resume in England from Wednesday 13th May 2020.

WHEN USING THE SKATE PARK IT MUST ONLY BE DONE ALONE, WITHIN A HOUSEHOLD GROUP, OR WITH ONE OTHER PERSON FROM OUTSIDE YOUR HOUSEHOLD.

It is important to stress that this remains an extremely difficult situation throughout the UK and we are acutely aware that many lives have been lost to the COVID-19 pandemic. The effects of the virus will continue to be felt for a long time to come and it is imperative that you adhere to the above.

OTHERWISE WE WILL HAVE NO OTHER CHOICE BUT TO CLOSE THE SKATE PARK AGAIN.

We must ensure that the safety and well being of everyone involved in skateboarding and those we come into contact will, is maintained at all times

Skate parks and skateboarders have observed the lock down very well and must keep it up and continue to act responsibly.

BY ORDER OF HM GOVERNMENT AND PUTTENHAM PARISH COUNCIL

 

April 2020

Due to the current Coronavirus situation we have been advised by the Ministry of Housing, Communities and Local Government that no elections or referendums can take place until May 6 2021.  This includes neighbourhood planning referendums.  These provisions will be kept under review and may be amended or revoked in response to changing circumstances.  This is understandably frustrating as the Puttenham Neighbourhood Planning Committee have dedicated significant time and effort to this process and naturally wants their plans to come into force as soon as possible.  We will make all updates available as soon as they are received.

 

YOU CAN NOW CALL THE COUNCIL FOR DIRECT HELP

It is now possible for any resident who feels they need help during this unprecedented time to call the Council’s new community helpline and receive direct support.  Council staff are on-hand to ensure the most vulnerable in the borough will have food and medicine and feel supported.  All residents need to do is call 01483 444400 or register online at http://www.guildford.gov.uk/athome

A message from Surrey County Council

Dear All,

I wanted to share the new Community Support Helpline that SCC has set up
to help with Coronavirus.

Please do share with your Parishes and communities as I may not have
everyone’s email or they may not be on social media.

Community Helpline number: 0300 200 1008 (live from 1pm, 19 March – then
Monday to Friday, 9am to 5pm)

We have set up a new community helpline to direct you to services that
can help during the coronavirus pandemic and to help protect those most
vulnerable.

This community phone line is here for two things:

        * To help direct residents who need support, such as picking up
shopping, prescription collections or having someone who can be a
telephone friend, to services who can help.
        * To provide advice on where to register your offer of help to support
your community.

The helpline will not be able to provide any public health advice
(please use existing services such as 111) or answer general enquiries
relating to council services (these should be directed to our standard
contact page
https://www.surreycc.gov.uk/council-and-democracy/contact-us)

Any questions do please get in touch.

Kind regards

MATT FURNISS

CABINET MEMBER FOR HIGHWAYS

Surrey County Council | County Hall | Penrhyn Road | Kingston upon
Thames | KT1 2DN

Mob: 07891022206 [1] | Email: matt.furniss@surreycc.gov.uk |

 

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